Saturday, September 15, 2007

What is Hampton Roads? The land and the water and the history...


"Hampton Roads" is this region in southeastern Virginia where we live. Everybody calls it that.

"Hampton Roads" refers to both a body of water and the region of land in the southeastern portion of Virginia made up of the "Seven Cities" of:
Chesapeake
Hampton
Newport News
Norfolk
Portsmouth
Suffolk
and Virginia Beach (also the largest city in Virginia)

and several smaller towns:
Franklin, Poquoson and Williamsburg.

The water area "Hampton Roads" (known locally as "the harbor") is one of the world's biggest natural harbors.

Before "Hampton Roads" was a place to live, it was a place to park your boat. First and foremost, it's the name for the body of water between the Peninsula and South Hampton Roads. More precisely, it's the body of water formed by the meeting of the James, Nansemond and Elizabeth rivers, which then flows out the other end into the Chesapeake Bay.

And how did it get its' name?

It's a condensed version of the original name given it by English settlers:
The Earl of Southampton's Roadstead.

"Roadstead" is an old English word for a protected anchorage, not as enclosed as a harbor but still shielded from the ocean waves.

And the Earl of Southampton? He was Henry Wriothesley, the third Earl of Southampton (1573-1624). His biggest claim to fame is that he was a patron of William Shakespeare. In return for the financial aid, Shakespeare dedicated two of his long poems, "Venus and Adonis" and "The Rape of Lucrece," to Wriothesley.

Unfortunately for Southampton, he was linked to the plot by the Earl of Essex, Queen Elizabeth I's ex-boyfriend, to stage a coup against the queen's government. He was thrown in the Tower of London, sentenced to death.

Fortunately for Southampton, his sentence was commuted to life in prison, and after Elizabeth died and was succeeded by James I, he was released.

The earl was also a backer of the Virginia Company, the outfit that settled Jamestown and the other early settlements in Virginia.

Some things never change. People who put the money up get things named after them.


When driving from Hampton to Norfolk on the Hampton Roads Bridge-Tunnel (HRBT), after you emerge from the tunnel - much of the water you see on your left is the Chesapeake Bay, and much of the water you see on your right is "Hampton Roads", the water.

Thursday, September 13, 2007

Nibbling (negotiating, not eating) from my friend, Steve Kraner


Savvy Buyer Gambit: Nibbling

What it is:
Nibbling is continuous chipping at your proposal over time, taking a little concession each time. It’s also referred to as ‘incremental negotiating.’

Why it works:
If the customer asks for concessions early, we may tend to think it’s a good idea to give concessions to build the relationship or as a ‘buying sign’ and a chance to close.

What’s the problem?:
Like chess or checkers, your earliest moves have the greatest impact on the outcome.

The savvy buyer may well not do all of their negotiating in one sitting. They will come back for more later. If you give it all away up front, and they come back a second time and now you’re in the ‘real negotiation,’ but you have no room left to maneuver.

A nibble at the end of a long ales cycle causes the seller to think, “Oh, no. I thought we had resolved everything. I don't want to take a chance on going back to the beginning and re-negotiating the whole thing. If I do that, I might lose the entire sale. Perhaps I'm better off just giving in on this little point."

Prevention:
Like my first Platoon Sergeant said, “Sir, I suggest you start tough and then ease off. You can’t do it the other way.”

In negotiations, you can’t expect to start by being submissive and then expect to become demanding.

It’s better to set the tone early that you are on the high end of the spectrum and that getting discounts isn’t easy. Then when you go to finalize it, their expectations are properly set. They’ll feel great when they get a little concession and they’ll appreciate it more than a big concession that they get with less effort. You may not be negotiating right up front, but you are positioning and setting the context that will impact the final negotiation significantly.

Every interaction you have with the customer, from the first meeting to the final negotiation, will impact the tone and context of the final negotiation.

Rule #1: No unilateral gifts.
I suggest that you adopt the habit of never giving anything away without getting something in return. Your hard work, time and attention are valuable resources. Demos, presentations and proposals all have value.

Also, consider this. When the customer asks for something like faster installation, we try to find a way to do it. That’s admirable and in the end it may well be exactly the right thing to do. It’s a problem though, if it results in unilateral concessions.

Rule #2: When they ask for something, find out why.
When they ask for something, listen and ask questions to uncover the underlying need. Use it to expand the scope of competition, increase the deal size and to do what the other guy can’t or won’t do. If you uniquely understand the customer’s situation, provide a unique solution and the customer sees you as a custom fit, you command a higher price. Find problems only you can fix. Probe for pain in areas where you have unique capabilities. Your leverage increases with the uniqueness of your solution.

There’s not much pressure in a one horse race (or a Russian presidential election.)

Good Selling!
Steve Kraner
skraner@hightechguru.com
http://www.hightechguru.com/
703-966-0192 (Mobile – preferred)
P.S. If you want to join Steve's email list, be sure to tell him "Missy sent me"!

Live passionately, just don't share symbolism with gangs


By MICHELLE E. SHAW, The Virginian-Pilot © August 18, 2007

The state’s new tourism slogan, “Live passionately,” almost died Friday.

The catch phrase, featured on promotional material, was accompanied by a hand gesture that has been associated with a decades-old gang that has members scattered across the United States.

Virginia Tourism Corp. officials decided to alter the images used in the ad campaign rather than scrap the idea.

The gesture, a heart made from both thumbs and index fingers, is one of many associated with the Gangster Disciples, according to several Web sites and the Virginia Gang Investigators Association.

The FBI Web site classifies the Gangster Disciples as “one of the most violent of four African-American gangs that hang out on the south side of Chicago.”

“Out of respect to those who have concerns about the use of this symbol, we will adjust the creative images in our ad campaign to eliminate any further misinterpretation of the heart/hand symbol,” said Alisa Bailey, president of the state’s tourism marketer, in an e-mail. “We regret if anyone interpreted the symbol as anything other than a symbol of love, as was intended.”

About $400,000 was spent on developing the campaign, not including ad buys, Bailey said earlier this week. By Friday afternoon, the pictures in question had been replaced with generic images or portraits of the same models – minus the hand gesture. No additional money was spent to make the change, Bailey said in a separate statement.

“We were able to use existing photography, so it was an easy change,” she said.
BCF of Virginia Beach developed the campaign. Art Webb, the company’s president, said he had “no idea things could go in this direction.”

“This is the first campaign that we’ve done that uses a hand gesture,” he said. “We ran it through a number of tourism industry leaders, and it was well received.”

Members of the Virginia Gang Investigators Association, a coalition of law enforcement officers, alerted various state officials on more than one occasion this week about the campaign, said Keith Applewhite, the association’s vice president. One of those calls was to the governor’s office, he said.

Kevin Hall, a spokesman for Gov. Timothy M. Kaine, said the governor became aware of the problem after several law enforcement groups contacted the office with concerns. Col. Steven Flaherty, superintendent of the State Police also raised the issue with staff members in Kaine’s office, the spokesman said.

“The governor is pleased the tourism agency quickly, independently and, he believes, correctly chose to revamp the campaign to remove those images,” Hall said.

Tourism officials were made aware of the possible conflict earlier this week, before the T-shirts and bumper stickers were handed out in Virginia Beach on Wednesday. At the time, officials thought the gang was “a small group confined to South Carolina” and went ahead with the promotional event, Bailey said Friday.

She spent the better part of Friday morning “trying to decide the best course of action.”
“We are taking this seriously,” she said around 10 a.m. “But just because someone in another culture uses the symbol inappropriately or for some other reason, I find it almost offensive that we would change our campaign.”

Just before 1:30 p.m., though, a BCF spokeswoman e-mailed a statement on Bailey’s behalf, explaining the decision to revamp the campaign.

“Our intent was to show people using their hands to make a heart to signify 'Virginia is for lovers,’” the statement said. “For the majority of people, the heart sign is a symbol of love – and the campaign’s images intended to convey a love of travel and love of Virginia. A heart has been our symbol since 1969 and we were looking for new ways to express it.”

Staff writer Christina Nuckols contributed to this story.

Virginia Tourism Site http://www.virginia.org/
Gang Hand Signs http://www.knowgangs.com/gang_resources/handsigns/menu_007.htm
Virginia Gang Investigators Association http://vgia.org/



The Virginian-Pilot © August 17, 2007

Updated full statement from Alisa Bailey, president and CEO of the Virginia Tourism Corp., on the "Live passionately" campaign. (A heart-shaped hand gesture used in promotional images is associated with a notorious gang.)

"We have decided to adjust the new Virginia is for Lovers Live Passionately campaign due to concerns that the heart/hand symbol has a meaning other than what our agency intended.
"For the majority of people, the heart sign is a symbol of love – and the campaign’s images intended to convey a love of travel and love of Virginia. A heart has been our symbol since 1969 and we were looking for new ways to express it.

"Attached (see below) is an example of the slight adjustment we were able to make in less than 24 hours at no cost that continues to promote Virginia is for Lovers but eliminates the hand symbol. We were able to use existing photography so it was an easy change. This ad example ties into one of the largest national travel trends involving groups of female friends traveling together.

"We will make the necessary adjustments to the new Virginia is for Lovers campaign to gear up for the full campaign rollout in spring of 2008. Virginia’s investment in tourism advertising is proven to generate a 5 to 1 return on investment."




NOTE: My take on this? We're giving way too much credence, weight, credit to thugs. This was the original article. What a difference a day makes:

By MICHELLE E. SHAW, The Virginian-Pilot © August 16, 2007

Since 1969, the Virginia Tourism Corp. has touted "Virginia is for lovers."

Wednesday, the state tourism arm introduced its latest love child, "Live passionately."
Neptune Park was abuzz with the slogan as hawkers passed out free T-shirts and bumper stickers.

"I'm not sure what it means, but I like the way it sounds," said Lore Baker, visiting from Illinois. "I'm kind of a hopeless romantic."

TV spots are airing in Richmond, and print and online ads are running on a limited basis.

The new catchphrase isn't meant to replace the old one, said Tamra Talmadge-Anderson, spokeswoman for the tourism unit.

" 'Virginia is for lovers' is our brand, and 'live passionately' is our call to action," she said. "They go hand in hand."

The new motto has been in the works since earlier this year and will debut nationally next spring, Talmadge-Anderson said. TV spots are airing in Richmond, and print and online ads are running on a limited basis.

About $400,000 has been spent on developing the campaign, not including ad buys, said Alisa Bailey, tourism corporation president. BCF of Virginia Beach developed the campaign.

"I like it, especially the passion part," Bill Price of Roanoke said. "I never liked the 'Virginia is for lovers' slogan, but I really like this passion thing."

Among state slogans, Brent Reed of College Station, Texas, said he remains partial to "Don't mess with Texas."

"I think it will just stick in my head like the old one did," he said of the Virginia slogan. "I mean, look at this beach. I can see how you could be passionate here."

GOVERNOR’S ROUNDTABLE


WHRO CEO APPOINTED TO GOVERNOR’S ROUNDTABLE
Committee Will Develop Blueprint for Insuring Statewide Access to Broadband

NORFOLK: Bert Schmidt, President and Chief Executive Officer of public broadcaster WHRO, has been appointed to Governor Tim Kaine’s Broadband Roundtable Outreach Committee, a group of executives from telecommunications, academia, industry and the public sector that is charged with developing a telecommunications blueprint to advance the Governor’s goal of ensuring broadband access for every Virginia business.

The group, which will be led by former Virginia Gov. Mark Warner and Virginia Secretary of Technology Aneesh Chopera, is scheduled to begin its work this summer, with its final report due by July 2008.

The Roundtable will concentrate its efforts on five areas critical to the delivery of low-cost, last-mile service: Broadband Adoption, Technology, Innovative Applications, Business Models, and Community Outreach. The Roundtable will coordinate its efforts with those of the Wireless Broadband Telecommunications Subcommittee of the Joint Commission on Technology and Science, co-chaired by Senator William Wampler (R-Bristol), and Delegate Joe May (R-Leesburg).

“Governor Kaine has called broadband access a priority for his administration, and I’m proud to serve on this roundtable,” said Schmidt. “The initiative will not only serve rural Virginia companies who don't have easy access to low-cost, high-speed Internet service, but will also establish Virginia as a player in the increasingly global economy.”

WHRO is a regional media company that promotes education, culture and citizenship to the citizens of Hampton Roads, Virginia through a variety of services. Every day, thousands of viewers and listeners tune in to broadcast programming on WHRO's public television and two public radio stations. Since its founding more than 45 years ago to support education, WHRO has employed creativity and technology to serve its mission to enrich audiences through content that educates, entertains and promotes understanding. Owned by 17 local school divisions, WHRO delivers educational and new media services to 286,000 students and 25,000 educators per month as well.



Bert Schmidt, President and CEO of WHRO, out in the community. Visiting with Michael Curry (left), Director of the American Theatre and the Hampton Arts Commission ( a long time underwriter of WHRO) and Ven. Thupten Tendhar, one of the visiting monks from Tibet during the monks annual residency at the American Theatre.

Monday, September 10, 2007

Are you LinkedIn?


I rec'vd the funniest email from a friend and former business acquaintnance the other day after finding her on LinkedIn and sending a request to add her to my Contact List. Let me share it with you:


Yes, you have a profile on LinkedIn. You set it up at some point, but YOU are your only connection. How sad.

LinkedIn is a social networking site. Think of it as a business-to-business (B2B) cocktail party that you attend online (no drinking and driving!). When someone asks to "connect" with you, it's like exchanging business cards and letting everyone else at the party know with whom you exchanged cards.


LinkedIn is a great way to exchange leads, share referrals, make recommendations, create connections, develop or expand relationships, generate introductions...all without leaving your office or couch, whatever the case may be.

I'd like to stay in touch with you, so I can easily find you (and you can find me) if the need arises in the future to renew our business relationship. It may be as innocuous as you having an interest in a school I attended to share this info with the friend of a friend's child. I say never "burn" bridges; you never know when you'll need to cross that bridge again, or even make a hasty retreat some day!

I can send you another request, if you like; just in case you deleted my first one. Or try to find me on your own. Just use "Name Search" and type in "Missy Blankenship". And, feel free to ask anytime if you're not sure how something works. It really is easy to navigate and fairly self-explanatory. And, you can always click on "Help & FAQ", if you're stumped. Don't tell me you're not tech-savvy! You don't need to be.

Try it! Type in a search for former schools you attended or companies where you worked or the name of a long, lost love. You may be surprised but what you find, albeit pleasantly, I hope.


Thursday, September 06, 2007

Meet Bert Schmidt, Pres/CEO of WHRO, Hampton Roads Public Broadcasting

Bert (my significant other) and I have been quite busy since we moved to Hampton Roads, making the rounds to meet everyone in our new community.

Here is a video of his recent interview from the city of Norfolk's Neighborhood Network, NNN TV-48 www.norfolk.gov/tv48.

http://wmstreaming.whro.org/norfolk/NP0829073.asf

And, what's on our coffee table? Bert was just featured in the Sept/Oct 2007 issue of Hampton Roads Magazine. I even received a mention, including my spicy meat loaf recipe that he loves. (They just misspelled his name in the headline, oops!)



For a full, easy-to-read, snapshot of the article (with corrected spelling, too), click HERE.

Monday, August 27, 2007

Sharing Thoughts #6

If you don't like something, change it. If you can't change it, change your attitude.
-Maya Angelou

Monday, August 20, 2007

Atlanta in August

Bert, the kids and I visited with Bert's family in Atlanta. We enjoyed a great trip to the very famous Georgia Aquarium. Here is a wonderful video on how it works:

Sharing Thoughts #5


The most important thing in communication is to hear what isn't being said.
Peter F. Drucker

Thursday, August 02, 2007

Sharing Thoughts #4


If you want happiness for an hour - take a nap.
If you want happiness for a day - go fishing.
If you want happiness for a year - inherit a fortune.
If you want happiness for a lifetime - help someone else.
Chinese Proverb

Friday, July 27, 2007

Sharing Thoughts #3


"The customer doesn't expect everything will go right all the time; the big test is what you do when things go wrong."

-Sir Colin Marshall, CEO of British Airways

Monday, July 16, 2007

Sharing Thoughts #2

Minds are like parachutes -- they won't work unless they're open.
-Anonymous


Thursday, July 12, 2007

Sharing Thoughts #1

"What you leave behind is not what is engraved in stone monuments, but what is woven into the lives of others."

-Pericles

MacArthur Memorial, Norfolk VA

Saturday, July 07, 2007

Farewell to Friendship

Here is the playlist of videos I created at Friendship Industries (enjoy!):





I bid farewell to everyone at Friendship Industries the end of June '07. I'm looking forward to following up on all the job potential here in Hampton Roads at the end of the summer, after Bert and I are settled in our downtown condo.