Customer/Prospect Follow-up Tips

1. Say Thank-You. Everyone likes to be appreciated.
   
2. Keep your promises. Yours and your company's.
   
3. Form reliable routines. Let customers know they can count on you.
   
4. Offer ideas. You're worth more as a valuable resource than just a vendor.
   
5. Communicate. Communicate! How else will you know if you're meeting needs and how you can improve?
   
6. Respond quickly. Be accessible and return calls as soon as possible.
   
7. Visit unexpectedly. Bring a treat, stop in for a friendly visit.